1. Information We Collect
We collect information you provide directly (name, email, payment details), information generated through your use of the platform (event data, ticket purchases), and technical data (device type, IP address, browser type) automatically when you access our services.
2. How We Use Your Information
We use your information to create and manage your account, process ticket purchases and payouts, send event confirmations and updates, improve our platform and personalise your experience, comply with legal obligations, and prevent fraud and abuse.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no online system is 100% secure. Please use a strong, unique password for your KrowdKontrollers account.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@krowdkontrollers.com.ng. We will respond within 30 days.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Financial records are kept for 7 years as required by Nigerian law. You may request account deletion at any time.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or an in-app notification at least 14 days before the changes take effect.
9. Contact Us
For privacy-related questions or concerns, contact our Data Protection Officer at privacy@krowdkontrollers.com.ng or write to KrowdKontrollers Ltd, Victoria Island, Lagos, Nigeria.
This policy was last updated on April 26, 2026. For data-related requests or to exercise your rights, email privacy@krowdkontrollers.com.ng. We respond within 30 days.